Refund & Performance Policy

1. Month-to-Month Retainer Flexibility

Vyora Digital enforces zero multi-month lock-in agreements. All growth retainers operate on a 30-day rolling monthly basis. Clients may cancel or pause retainers at any time with a standard 30-day written notice.

2. Ad Spend Disbursements

Paid media budgets are billed directly by advertising platforms (Meta, Google, TikTok, LinkedIn) to the client’s business payment method. Vyora Digital never holds or marks up ad spend.

3. Service Guarantee

If during the initial 30 days of active traffic, our tracking architecture or campaign launch fails to meet our agreed Technical Service Level Agreement (SLA), our leadership will execute corrective sprints without additional engineering fees.